Terms of service

Last Updated: March 11, 2026

Welcome to Twone21. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with these terms.

1. General Conditions

By using this website, you confirm that you are at least 18 years old or have permission from a parent/guardian.
You agree not to use our products or services for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information & Pricing

We strive to ensure all product details, descriptions, and prices are accurate.
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue products at any time.

3. Orders & Payments

When you place an order, you agree that all information provided is accurate and complete.
Orders may be cancelled if fraudulent or suspicious activity is detected.
For Cash on Delivery (COD) orders, an advance payment may be required to confirm the order.

4. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.
Delivery timelines are estimated and may vary depending on location and logistics providers.

5. Returns, Refunds & Exchanges

Returns and exchanges are governed by our Return & Refund Policy.
We reserve the right to refuse returns that do not meet our policy conditions.

6. Intellectual Property

All content on this website including:

Logos
Images
Graphics
Product designs
Website content

is the property of Twone21 and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

Twone21 shall not be liable for:

Any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
Delays or issues caused by shipping partners or external services.